The issue (Error E-4) we had with our old Etna dishwasher has been diagnosed and repaired, although the technician explained that further and more costly intervention would be required in the long term. He therefore recommended replacing the dishwasher as a whole, and suggested to us 2 models of Bosch available on their website (including their installing and the disposal of the old dishwasher). The technician was kind and friendly, the price for the work seemed fair, and we generally had a positive experience.